Privacy Policy

How we collect, use, and protect your information

Last updated: March 7, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email address, company details)
  • Lead data you import or create in the system
  • Campaign content and performance data
  • Communication records and support requests
  • Usage data and analytics information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and deliver your campaigns
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Send you technical notices and updates
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of certain communications
  • Export your data in a portable format
  • Withdraw consent where applicable

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@crmpro.com

Address: 123 Business Street, Suite 100, New York, NY 10001

Phone: +1 (555) 012-3456